Certified in Public Health (CPH) Practice Exam

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Prepare for the Certified in Public Health Exam. Use flashcards and multiple-choice questions with hints and explanations. Gear up for your success!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

What aspect of health care does "employee satisfaction" correlate with?

Quality of care delivery
Cost-effectiveness of services
Access to preventive health services
Patient adherence to treatments

The correct answer is: Quality of care delivery

Employee satisfaction is closely linked to the quality of care delivery within healthcare settings. When healthcare workers are satisfied with their jobs, they are more likely to be engaged, motivated, and provide better service to patients. High levels of employee satisfaction can lead to improved communication, teamwork, and a positive workplace environment which are essential components for delivering high-quality care. Additionally, satisfied employees tend to show higher levels of professional performance, contributing to decreased turnover rates and increased institutional knowledge. This stability among staff members is beneficial for building trust and rapport with patients, which is also a crucial element in the overall quality of healthcare services. In contrast, while cost-effectiveness, access to preventive services, and patient adherence are all important aspects of health care, they do not directly correspond to employee satisfaction in the same manner. The direct influence of employee morale on the quality of care underscores its crucial role in facilitating positive health outcomes for patients.